Sandra has over 20 years experience in the field of Training and Development and has vast experience working within the educational, community, public and private sectors.
She believes that personal development and motivation plays a key part in ensuring that learning is transferred back into the workplace. To help facilitate behavioural change she makes use of many exploratory questionnaires that are designed to enable the individual to understand themselves better, their motivations and those of others.
She has extensive experience in the design, facilitation and project management of Leadership Development Programmes, successfully delivering them for Team Leaders and Senior Managers up to ILM level 5.
Sandra has gained particular prominence within the Contact Centre Industry bringing with her years of Telesales/Call Handling experience to understand the complexity of managing and motivating staff in such a controlled environment. As a result her vision is to nurture and develop the disaffected employees she finds herself working with, into an engaged and energised workforce motivated to reach their full potential.